Questions about testing courses

Question 1

What does the course program include? Does it include learning the basics of programming languages, SQL or automated testing?

Accepted Answer

The QATestLab course does not include learning SQL or automation. The focus of training is manual testing. If you want to gain the theoretical and practical testing experience required to work as a QA Intern, then this course is for you. Even if you have never worked in IT before. The course contains a lot of practice and gives you the opportunity to try in practice to issue bug reports, test cases, checklists, as well as a test plan. Detailed feedback from the specialists of the Training Center is provided for all practical tasks. The course also includes the lesson with employment tips and a bonus IT English lesson. The detailed program of the «Software Testing: Basics and Practice» course can be found in detail at the link.

Question 2

Why does the result letter have 0 as the score for the assignment?

Accepted Answer

If the task score is 0, it means that the basic conditions of the task were not met, empty templates were submitted, or the wrong task. 

Also, please note that in the «Fundamentals of Software Testing» course, feedback is provided only for the first 2 homework assignments.

Question 3

Does the site in the «Software Testing: Basics and Practice» course has defects or it is real new websites?

Accepted Answer

Students will test a website designed specifically for the courses.
There are also tasks to find bugs on any available sites (as a part of the homework 4), games and mobile applications.

Question 4

Does the Training Center conduct specialized courses on learning the basics of programming, API or SQL testing?

Accepted Answer

Currently, such courses are not held, but in the nearest future we will announce the launch of interesting educational projects. Follow the news on our website.

Question 5

How often is group recruitment for the «Software Testing: Basics and Practice» course?

Accepted Answer

Group recruitment for the course is held once every 1-2 months. The course schedule can be found at the link.

Question 6

What is the schedule of lectures for the course «Software Testing: Basics and Practice»?

Accepted Answer

The «Software Testing: Basics and Practice» course consists of an introductory lecture, 8 main lectures + a bonus English lesson and an exam. Classes are held for 4 weeks twice a week (Tuesday and Thursday, the last 2 lectures are held on Monday and Wednesday) from 6 p.m. to 8 p.m. EET.
The detailed structure of the course can be found at the link.
A letter with a detailed schedule of classes is sent to students by e-mail after the application for participation in the course has been accepted. You can also view the class schedule in your personal account on the page of the current group.

Question 7

What is the structure of the «Software Testing: Basics and Practice» course?

Accepted Answer

The course consists of an introductory lecture, 8 main lectures + a bonus English lesson and an exam.

List of lectures and homework:
Introductory lecture
1. What is a bug (defect)?
Homework: writing bug reports.
2. WEB-projects testing
Homework: writing bug reports, compiling a checklist.
3. Approaches to the Functional Testing
Homework: writing bug reports, compiling a checklist for functional testing and describing types of testing.
4. Software Testing Life Cycle
Homework: writing bug reports and creating a test plan.
5. Test design. Test cases
Homework: preparation of bug reports and test cases.
6. Mobile App Testing
Homework: writing bug reports, making a checklist for testing a mobile application or website.
7. Game testing
Homework: making game bug reports.
8. Employment tips
Homework: Creating a resume and LinkedIn profile.
Bonus online IT-English lesson


The detailed structure of the course can be found at the link.

Question 8

What level of preparation is required to successfully study in the «Software Testing: Basics and Practice» course?

Accepted Answer

Studying on the «Software Testing: Basics and Practice» course does not require any special knowledge and training, except for confident computer skills and knowledge of the English language at the Pre-Intermediate level and above. The training is structured in such a way that the trainees gain knowledge gradually and use practical examples to master software testing methods.

Question 9

What is the difference between the paid «Software Testing: Basics and Practice» course and the free «Fundamentals of Software Testing» course?

Accepted Answer

The main difference is the live online lectures and the availability of detailed feedback and support for all tasks in the «Software Testing: Basics and Practice» course. Also, the course covers specific types of testing, such as mobile testing and game testing, there is an additional IT English class and a lecture about employment tips.
The «Fundamentals of Software Testing» course involves self-study of the material. Students are provided with video lectures and feedback only on the first two homework assignments.

Question 10

Can an application be rejected while studying?

Accepted Answer

Yes, if at the time of the fifth lecture, the stedent's progress was less than 1 point. In this case, the application for participation in the course is rejected.

Question 11

I can't start a test/home assignment on my personal page. Why is it happening?

Accepted Answer

This happens because another test was started and not completed. You need to find this test (its button is now brighter than the others), open it and complete it. After that, other tests will become available for passing.

Question 12

There is an endless loading on the schedule page. What should I do?

Accepted Answer

Sometimes the page with our schedule is blocked by the adblockers. It is necessary to check if there are such extensions (uBlock/AdBlock or their other analogues) installed in your browser, disable them and register again.

In case the error is repeated, please contact the Training Center contacts for online support on the site or in your personal cabinet.

Question 13

Video does not play/screenshot does not open. What should I do?

Accepted Answer

Follow the steps to correct the error:

1. Refresh the browser page

2. Close your browser and open it again

3. Log out of your account and log in again

4. Clear the cookie/cache and follow step 2

5. Reboot your PC and modem

6. Try another browser

7. Try another PC or device

If the problem remains, please send an online support message on the website or in your personal cabinet with a description of the problem and the following data:

- Title and browser version (Google Chrome, version 59.0.3071.104)

- OS version

- File name

- A screenshot or video showing the problem so that we can resolve the situation as soon as possible.

Question 14

Will the certificate disappear after you close the access to the personal cabinet?

Accepted Answer

No, the certificate will stay in the system. To extend access to your personal account, you need to contact online support on the website.

Question 15

Does the certificate specify the number of points earned?

Accepted Answer

You can configure the display of the number of scored points in the certificate for the «Software Testing: Basics and Practice» course. 

For the free «Fundamentals of Software Testing» course, points are not indicated in the certificate.

Question 16

Can I provide a link to my certificate on my resume?

Accepted Answer

Yes, you can attach a link to your personal cabinet. The link to the public page and its settings can be found in the «My profile» section. On the public page you can display information about courses completed, points earned and certificates received. The certificate is available in English.

Question 17

Is it possible to obtain a certificate before the age of 18?

Accepted Answer

Courses can be taken by any participant without any age limit. A certificate is issued to anyone who has successfully completed the course.

Question 18

Where do I fill in the contact form for my certificate?

Accepted Answer

A link to the certificate form will be sent in an email with the results of the course. You will be able to download the certificate in your personal cabinet.

Question 19

Where can this certificate be applied in the future? How valuable is your company certificate in other IT companies?

Accepted Answer

The certificate proves the successful completion of the course and will undoubtedly be appreciated by the employers in the IT sphere. A lot of students were interviewed and received a permanent job in other IT companies with our certificate.

Question 20

Will everyone receive their certificates at the end of the course?

Accepted Answer

Electronic certificates are issued only to students who have successfully completed the course. To receive a certificate in the free «Fundamentals of Software Testing» course you need to score a minimum of 80 points, in the «Software Testing: Basics and Practice» course - a minimum of 100 points.

Question 21

Is the certificate available for free?

Accepted Answer

In the digital format the certificates are avaliable for free.

Question 22

What percentage of students gets a certificate after training?

Accepted Answer

Statistical information is not revealed, according to company policy, as it is internal information.

Question 23

In what format are the certificates after the completion of the course provided?

Accepted Answer

The certificates are provided in the digital format. The link to download the certificate will be available in the user's personal cabinet after summarizing the course and confirming personal data (the link to fill in the data will be sent in an email with the results).

Question 24

Does the access to the exam depend on completed homework?

Accepted Answer

No, access to the final exam does not depend on the number of homework assignments completed.

Question 25

How many questions are there in the exam?

Accepted Answer

The final exam in the «Software Testing: Basics and Practice» course, as well as in the «Fundamentals of Software Testing» course contains 55 questions.

Question 26

Will there be a practical assignment on the final exam of the course?

Accepted Answer

On the exam there will be theory and practice ( to describe the topic of a bug by video, for example). All tasks are in the form of tests.

Question 27

How many times can I try to pass a mock exam before taking the final exam?

Accepted Answer

There are no restrictions on taking the mock exam.

Question 28

How many days are given to take the test course exam?

Accepted Answer

Passing the final exam becomes available at 9 a.m. EET the day after the last lecture. You can take the exam until the last day of the course. The final exam can be taken only once.

Question 29

Are correct and incorrect answers provided at the exam after answering the question?

Accepted Answer

Correct/incorrect answers are not provided, as well as any statistics.

Question 30

When and how will the examination results be announced?

Accepted Answer

Exam results are displayed in an information message immediately after submition and are sent to the member of the group via e-mail.

Question 31

Is it possible to see the number of points of the completed tasks?

Accepted Answer

There is a scale in your personal cabinet on the course page that shows the student's progress in training on the way to obtaining a certificate It is filled out as the homework assignments are assessed. It will take into account scores for all homeworks and exam.

When homework assignments are reviewed, an email is sent to the students with a list of errors made during assignments. The student receives the results for each task only after finishing the course.

If a student has any questions about grades during the course, he or she can write to the Training Center online support team on the website or in personal cabinet.

Question 32

Are training systems available for the Linux operating systems family?

Accepted Answer

Yes, all our training systems are available for Linux systems and work similarly to Windows systems.

Question 33

What should I do if the details in my personal cabinet are incorrect?

Accepted Answer

Please contact the Training Center specialists for online support on the website or in your personal cabinet.

Question 34

Will access to personal cabinet and systems (Mantis, TestRail) be available after the course?

Accepted Answer

Students who have completed the course will have access to a personal cabinet for one month after the end of the course. Lecture materials and webinar videos are not available after the course. Access to work systems will be closed immediately after 6:00 pm (UTC +2:00 time zone) on the last day of the course. Access to the TestRail system will be closed the day after the deadline for homework #5.

Question 35

The login and password do not give access to the personal account. What shall I do?

Accepted Answer

Carefully check the data entered for errors (extra spaces, case, etc.).

If the situation does not change, use the password recovery function.

If you have additional questions, contact the Training Center's online support on the website or in your personal account.

Question 36

How and when do I get the access to the training programs?

Accepted Answer

Access credentials (login and password) to the personal cabinet will be sent in an email from the Training Center after accepting the application for training. Access parameters for the the Mantis system can be found in the personal cabinet on the page of the current group. Access parameters to the TestRail system will be sent by mail on the day of the corresponding lecture #5.

Question 37

What is the structure of the «Fundamentals of Software Testing» course?

Accepted Answer

The course consists of 5 lectures+examination.
List of lectures and homeworks:
1. What is a bug (defect)?
Homework: creating the bug reports.
2. WEB-projects testing
Homework: creating the bug reports, creating the checklist (layout testing).
3. Approaches to the Functional Testing
Homework: creating the bug reports, creating the checklist (functional testing) and describing testing types.
4. Software Testing Life Cycle
Homework: creating the bug reports, creating the test plan, creating the project, the dashboard and the bug report in Jira.
5. Test design. Test cases
Homework: creating the bug reports and the test-cases.
The detailed course structure can be found at the following link.

Question 38

What is the schedule of the «Fundamentals of Software Testing» course?

Accepted Answer

The «Fundamentals of Software Testing» course consists of 5 lectures + an exam. Training lasts 3 weeks, lecture recordings become available twice a week at 18:00.
The detailed structure of the course can be studied at the link.
A letter with a detailed schedule is sent to students by e-mail after the application for participation in the course is accepted. You can also view the lecture schedule in your personal account on the page of the current group.

Question 39

What is included in the training program?

Accepted Answer

The emphasis of training is the basics of software testing. The course allows you to familiarize yourself with the basic tools of a manual tester, to try in practice to issue bug reports, test cases, checklists, as well as a test plan. The detailed program of the «Fundamentals of Software Testing» course can be found in detail at the link.

Question 40

What level of expertise is required to successfully pass the «Fundamentals of Software Testing» course?

Accepted Answer

You don't need any special knowledge to study in the «Fundamentals of Software Testing» course, you only need access to the Internet, a few hours a day to study and a desire to gain new knowledge.

Question 41

Can I log in and do my homework from different PCs each time?

Accepted Answer

Yes, you can. All results will be saved and reviewed regardless of the PC used.

Question 42

What document is provided after completing the course?

Accepted Answer

After successful completion of the course, the participant receives a certificate.

Question 43

Can I trust the reviews on the website?

Accepted Answer

All reviews on our site are added by administrators. Feedback on our courses is published by the company, posted on the page https://en.training.qatestlab.com/about/references/ and isn't avaliable on the any other resources. All the feedbacks are provided by students personally and published with their written consent after receiving links to their social media pages.

We would like to point out that our company is not responsible for the publication of the feedbacks on our courses on third-party resources.

If you have any questions about publishing feedback on our courses on third-party resources, please contact the administration of these resources.

Question 44

How do I start a course?

Accepted Answer

On the main page, you need to go to the «Schedule» tab of the website, select the desired course, select the study group and click the «Apply» button.
Next, you need to fill out the registration form, take the entrance test (if available) and wait for the application to be processed by the administrator.
After that, a corresponding letter will be sent to the registered e-mail address.

Question 45

What is the language of the training courses?

Accepted Answer

The courses are held in the English language.

Question 46

Who can I contact for more information If I have any questions after the lectures?

Accepted Answer

If you have any questions, please contact the Training Center specialists for online support on the website or in your personal cabinet.

Please note that the «Fundamentals of Software Testing» course only provides answers to organizational questions.

Question 47

I didn't have time to sign up and the class had already started. Can I join the group?

Accepted Answer

You can't join a course that's already in progress. You need to register in the next group on the page and wait for the administrator to process the application.

Question 48

How many times can you apply and take the entrance test for the «Fundamentals of Software Testing» course?

Accepted Answer

You can submit an application and entrer the test up to 3 times for one group.

Question 49

How can I ask a lecturer a question and where can I see the group chat during the class on the «Software Testing: Basics and Practice» course?

Accepted Answer

To ask a question to a lecturer, you should write the question in the «Questions» chat of the «GoToWebinar» program while listening to the lecture.
Group chat is not available for the listeners during the lecture, it is displayed only to the lector. Students only have access to the chat with a lector.

Question 50

Does the tester need to know English?

Accepted Answer

The course does not require a high level of English, the basic level is sufficient. But, knowledge of English is undoubtedly an additional competitive advantage in future employment, as most IT projects are done in English.

Question 51

How long does each course lecture last?

Accepted Answer

Each session of the «Software Testing: Basics and Practice» course lasts approximately 2 hours, lectures are held from 6 p.m. to 8 p.m. EET according to the schedule.
For the «Fundamentals of Software Testing» course, lecture recordings become available at 6 p.m. EET according to the schedule, the duration of the lectures is 1-1.5 hours.

Question 52

Will links from the document be available in the Handouts section after the lecture in the «Software Testing: Basics and Practice» course?

Accepted Answer

Links are available in your personal account in the «Documents» section. Also, some of them are duplicated on the blog in materials for lectures.

Question 53

Are there any age limits for course participants?

Accepted Answer

Courses can be taken by any participant without age limits.

Question 54

What is the cost of training in testing courses?

Accepted Answer

Training in the «Software Testing: Basics and Practice» course with online lectures and detailed feedback costs $140.
Training in the «Fundamentals of Software Testing» course is free.

Question 55

Can I retake courses from QATestLab?

Accepted Answer

Yes, in case you didn't get the certificate you can retake the course. There will be three attempts for each course.

Students can reapply only when the current group has completed and received the results.

Question 56

How is the connection to the lecture in the «Software Testing: Basics and Practice» course and on which resource are the classes held?

Accepted Answer

Lessons are provided through the GoToWebinar online platform (use the link to check the system).

Links to connect to each lesson can be found in the personal cabinet on the page of the current group.

In order to facilitate the use of the GoToWebinar program and to prevent frequent questions, we recommend you to read the instructions how to start the program and connect to the lecture at http://en.training.qatestlab.com/knowledge-library/blog/instruction-system-gotowebinar/.

Question 57

Who are the teachers who give lectures on the courses?

Accepted Answer

The lectures are conducted by our company employees, experienced specialists in the testing field.

Question 58

Are the courses available worldwide?

Accepted Answer

Yes, currently the courses can be completed from any corner of the world.

Question 59

Do I have to attend the webinars on the «Software Testing: Basics and Practice» course?

Accepted Answer

No, attending a webinar does not affect the results of the course. Students can watch the recordings of the lectures.

Question 60

Do I need to install some special programs to take the courses?

Accepted Answer

To complete the free «Fundamentals of Software Testing» course you need a PC or laptop with an up-to-date operating system, access to the Internet, and it will be necessary to install 3 browsers of the latest version and a program for taking screenshots (for example, SnagIt, Jing).

In the «Software Testing: Basics and Practice» course, in addition to the above, you need to check whether the system used by the student meets the requirements of the GoToWebinar program at this link . 

All necessary software for learning on each course is mentioned in the first lecture of the course.

Question 61

Does the software  in the course «Fundamentals of Software Testing» has defects or it is real new websites?

Accepted Answer

Students will test a website designed specifically for the courses.
There is also a task to find 1-3 bugs on any real sites.

Question 62

How often the «Fundamentals of Software Testing» course groups are enrolled?

Accepted Answer

The «Fundamentals of Software Testing» course group is held once every few months. The course schedule can be found at the link.

Question 63

What happens after I submit my application?

Accepted Answer

After submitting an application for the «Fundamentals of Software Testing» course, a letter is sent to the mail with a link to pass the entrance test, which is valid within a day after sending. The result, the answer to the submitted application and further steps are sent to the mail within a few working days after taking the test.

After applying for the «Software Testing: Basics and Practice» course, a letter is sent to the mail with a link to confirm the mail. After confirmation, a letter will be sent to the mail with a link for payment and further information about enrollment in the group and the schedule.

Question 64

Who's reviewing the homework?

Accepted Answer

Homework assignments are reviewed by the experienced testers.

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