HOMECourse organization questionsQuestions about testing coursesAccess to training systemsThe login and password do not give access to the personal account. What shall I do?

The login and password do not give access to the personal account. What shall I do?

Carefully check the data entered for errors (extra spaces, case, etc.).

If the situation does not change, use the password recovery function.

If you have additional questions, contact the Training Center’s online support on the website or in your personal account.

Is this answer useful?

Answer was useful for: 0

Contact us:

webinar@qatestlab.net

Tags
Frequency of appeals to the question

The tag list with which the current question is associated:

personal cabinet

The number of users' requests to this issue: 1818

Related questions

Can I provide a link to my certificate on my resume? (2736 requests)

Where do I fill in the contact form for my certificate? (2559 requests)

Will access to personal cabinet and systems (Mantis, TestRail) be available after the course? (1587 requests)

How and when do I get the access to the training programs? (1560 requests)

Will links from the document be available in the Handouts section after the lecture in the «Software Testing: Basics and Practice» course? (1484 requests)

If I am absent from any of the online lectures of the «Software Testing: Basics and Practice» course, will access to the homework assignments be open? (1475 requests)

Can I send homework for review by email and don't attach it in the personal cabinet? (1420 requests)

Where should I attach the checklist/test plan/test types/tasks in Jira and TestRail? (1380 requests)

I can't start a test/home assignment on my personal page. Why is it happening? (1374 requests)

What should I do if the details in my personal cabinet are incorrect? (1372 requests)

Questions in the category

In what format are the certificates after the completion of the course provided? (3040 requests)

Is the certificate available for free? (2977 requests)

Where can this certificate be applied in the future? How valuable is your company certificate in other IT companies? (2840 requests)

Will everyone receive their certificates at the end of the course? (2801 requests)

Can I provide a link to my certificate on my resume? (2736 requests)

What percentage of students gets a certificate after training? (2712 requests)

Is it possible to obtain a certificate before the age of 18? (2666 requests)

Will the certificate disappear after you close the access to the personal cabinet? (2597 requests)

Where do I fill in the contact form for my certificate? (2559 requests)

Does the certificate specify the number of points earned? (2558 requests)

10 the most popular questions

TestRail login failed: «Sorry, there was a problem. Email/Login or Password is incorrect. Please try again» What to do? (3082 requests)
In what format are the certificates after the completion of the course provided? (3040 requests)
Is the certificate available for free? (2977 requests)
Where can this certificate be applied in the future? How valuable is your company certificate in other IT companies? (2840 requests)
Will everyone receive their certificates at the end of the course? (2801 requests)
What level of English is required to be employed for the Junior QA position? (2797 requests)
Can I provide a link to my certificate on my resume? (2736 requests)
What percentage of students gets a certificate after training? (2712 requests)
Is it possible to obtain a certificate before the age of 18? (2666 requests)
Will the certificate disappear after you close the access to the personal cabinet? (2597 requests)

Tell us why you find this answer not useful and we will try to improve it.

Comment: