The login and password do not give access to the personal account. What shall I do?
Carefully check the data entered for errors (extra spaces, case, etc.).
If the situation does not change, use the password recovery function.
If you have additional questions, contact the Training Center’s online support on the website or in your personal account.
Contact us:
The tag list with which the current question is associated:
The number of users' requests to this issue: 2134
Related questions
Can I provide a link to my certificate on my resume? (3045 requests)
Where do I fill in the contact form for my certificate? (2857 requests)
Will access to personal cabinet and systems (Mantis, TestRail) be available after the course? (1816 requests)
How and when do I get the access to the training programs? (1800 requests)
Will links from the document be available in the Handouts section after the lecture in the «Software Testing: Basics and Practice» course? (1697 requests)
What should I do if the details in my personal cabinet are incorrect? (1593 requests)
I can't start a test/home assignment on my personal page. Why is it happening? (1577 requests)
Can I send homework for review by email and don't attach it in the personal cabinet? (1553 requests)
Where should I attach the checklist/test plan/test types/tasks in Jira and TestRail? (1518 requests)
Questions in the category
In what format are the certificates after the completion of the course provided? (3412 requests)
Is the certificate available for free? (3338 requests)
Where can this certificate be applied in the future? How valuable is your company certificate in other IT companies? (3129 requests)
Will everyone receive their certificates at the end of the course? (3073 requests)
Can I provide a link to my certificate on my resume? (3045 requests)
What percentage of students gets a certificate after training? (3017 requests)
Is it possible to obtain a certificate before the age of 18? (2984 requests)
Will the certificate disappear after you close the access to the personal cabinet? (2946 requests)
Where do I fill in the contact form for my certificate? (2857 requests)
Does the certificate specify the number of points earned? (2853 requests)
10 the most popular questions
- In what format are the certificates after the completion of the course provided? (3412 requests)
- TestRail login failed: «Sorry, there was a problem. Email/Login or Password is incorrect. Please try again» What to do? (3406 requests)
- Is the certificate available for free? (3338 requests)
- Where can this certificate be applied in the future? How valuable is your company certificate in other IT companies? (3129 requests)
- What level of English is required to be employed for the Junior QA position? (3099 requests)
- Will everyone receive their certificates at the end of the course? (3073 requests)
- Can I provide a link to my certificate on my resume? (3045 requests)
- What percentage of students gets a certificate after training? (3017 requests)
- Is it possible to obtain a certificate before the age of 18? (2984 requests)
- Will the certificate disappear after you close the access to the personal cabinet? (2946 requests)
Tags
Tell us why you find this answer not useful and we will try to improve it.
Comment: