HOMECourse organization questionsQuestions about english coursesSpecific problems and ways of solution

Specific problems and ways of solution

Q: What should I do if the «Check» / «Transcript» button is not working on the platform?

You should try: 1) log out and log in again; 2) clear the cache; 3) if none of the above works, contact the teacher.

Q: After clicking the ← arrow (return to the previous page) in the browser, I cannot open the lesson. What should I do?

Log out and log in to the platform again, if that doesn't help, clear your browser's cache and try logging in again. If this does not help, contact the specialists of the Training Center for online support on the website or in your personal account. Please pay attention, for the platform to operate properly, use the menu and navigation of the platform, bypassing the arrow keys in the browser.

2 FAQs

1. After clicking the ← arrow (return to the previous page) in the browser, I cannot open the lesson. What should I do? (409 requests)

2. What should I do if the «Check» / «Transcript» button is not working on the platform? (290 requests)

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Specific problems and ways of solution

Another subcategories

Certificate and learning results

General issues

10 the most popular questions

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