HOMECourse organization questionsQuestions about testing coursesSpecific problems and ways of solutionVideo does not play/screenshot does not open. What should I do?

Video does not play/screenshot does not open. What should I do?

Follow the steps to correct the error:

1. Refresh the browser page

2. Close your browser and open it again

3. Log out of your account and log in again

4. Clear the cookie/cache and follow step 2

5. Reboot your PC and modem

6. Try another browser

7. Try another PC or device

If the problem remains, please send an online support message on the website or in your personal cabinet with a description of the problem and the following data:

– Title and browser version (Google Chrome, version 59.0.3071.104)

– OS version

– File name

– A screenshot or video showing the problem so that we can resolve the situation as soon as possible.

Is this answer useful?
Answer was useful for: 0

Contact us:

The tag list with which the current question is associated:

no tags

The number of users' requests to this issue: 223

In what format are the certificates after the completion of the course provided? (723 requests)

Will everyone receive their certificates at the end of the course? (666 requests)

Where can this certificate be applied in the future? How valuable is your company certificate in other IT companies? (642 requests)

What percentage of students gets a certificate after training? (621 requests)

Is the certificate available for free? (614 requests)

Can I provide a link to my certificate on my resume? (612 requests)

Will the certificate disappear after you close the access to the personal cabinet? (612 requests)

Does the certificate specify the number of points earned? (580 requests)

Where do I fill in the contact form for my certificate? (573 requests)

Is it possible to obtain a certificate before the age of 18? (571 requests)

10 the most popular questions

  1. Will specifications or other documentation be provided to find bugs while doing homework? (1152 requests)
  2. Is it realistic to find a job in IT without experience but after courses? (1143 requests)
  3. What level of English is required to be employed for the Junior QA position? (1082 requests)
  4. Can I apply for a tester position after I turn 30? Are there any age restrictions in this specialty? (1048 requests)
  5. Why is it mandatory to write a summary in a Passive Voice? (994 requests)
  6. Is it a duplicate if two different students adding the same bug report? (977 requests)
  7. Can I attach a screenshot or is it better to record a video? (971 requests)
  8. How the scheme of testing types should look like? Should it be like the algorithm or UML blocks? (968 requests)
  9. Will it still be possible to correct homework and facultative work after taking the exam? (966 requests)
  10. Is the full functionality of Mantis available on mobile devices? (945 requests)

Tags
bug bug-report bug bug-report bug report certificate course course materials course organization course requirements course requirments employment facultative Fundamentals of Software Testing Game Testing Basics homework homework assessment homework evaluation lecture recording Mantis Mantis. bug-report My account organizational issues on courses organizational questions of courses personal account personal cabinet qa intern requirements sertificate software testing basics testrail

Tell us why you find this answer not useful and we will try to improve it.

Comment:

Apply for the course in Ukrainian Your first step in IT! Apply for the course in English
UP